This guide explains how to review billable vs non-billable time in Worklog360, so you can understand how much work is generating revenue and where non-billable effort is happening.
Why this matters
Tracking billable vs non-billable time helps you:
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Monitor revenue-generating work
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Identify excessive non-billable effort
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Validate billing before invoicing
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Make better resourcing and pricing decisions
Worklog360 shows billable data consistently across all report views.
Where billable data is visible
Billable vs non-billable information is available in:
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Time (Summary)
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Worklogs (Details)
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Timesheets
Each view answers a different question.
Method 1: Review billable ratio in Time (Summary)
Use Time (Summary) for a high-level overview.
Where to click
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Go to Worklog360 → Reports → Time (Summary)
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Select the time range and scope
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Select a tab – Project, User, Issues or Account
What you will see
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Billable vs non-billable ratio (column) for the selected grouping
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A visual chart showing the split
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Billable amount, calculated based on billable hours and rates
📌 This view is ideal for answering:
“How much of our time is actually billable?”
📸 Screenshot: Time (Summary) with billable vs non-billable chart
Method 2: Identify where non-billable work happens
In Time (Summary), change the grouping to:
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Project → to see which projects generate non-billable work
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User → to see differences across team members
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Issues → to see differences across Issues
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Account → to see account-level impact
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Clients → (Tobe added), for now visible in Worklog Details (grouped worklogs by Client)
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Teams → (Tobe added), for now visible in Worklog Details (grouped worklogs by Teams)
📌 Look for:
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Low billable ratios
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Projects or users with unusually high non-billable time
Method 3: Review individual worklogs in Worklogs (Details)
Use Worklogs (Details) when you need full transparency.
Where to click
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Go to Reports → Worklogs (Details)
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Set the time range and scope
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Add the Billable column
What you will see
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Each worklog clearly marked as:
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Billable
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Non-billable
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Billable hours, rate, and amount (if configured)
You can also:
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Filter by Billable = Yes / No
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Combine with other filters (Project, User, Issue, Account)
Method 4: Review billable time in Timesheets
Use Timesheets for per-user comparison.
Where to click
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Go to Reports → Timesheets
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Group by User
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Select the relevant time range
What you will see
For each user:
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Logged hours (SUM)
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Billable hours
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Clear comparison between the two
📌 This view helps answer:
“Is logged time actually billable?”
Common manager use cases
Before invoicing
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Use Time (Summary) to review billable totals
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Drill down into Worklogs (Details) if something looks off
During delivery
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Monitor non-billable time to avoid scope creep
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Adjust priorities or expectations early
Tips for managers
💡 Review billable ratios regularly, not just at month-end.
💡 Investigate sudden drops in billable percentage early.
💡 Use charts for trends, and tables for validation.